Description
Lettings Support Coordinator
Overview
We are seeking a dynamic and proactive individual to join our team as a Lettings Support Coordinator. The successful candidate will play a pivotal role in supporting our lettings operations by managing tenant inquiries, marketing and listing properties, and facilitating the move-in process.
Responsibilities
- Respond to tenant inquiries and provide exceptional customer service to support tenant retention.
- Coordinate and manage the booking and scheduling of property viewings and tenant appointments.
- Assist in marketing activities and property listing to attract potential tenants.
- Support the move-in process by coordinating with tenants, landlords, and relevant stakeholders to ensure a smooth transition.
Qualifications
- Proven experience in a similar role within the real estate or property management industry.
- Strong communication and interpersonal skills to effectively engage with tenants and stakeholders.
- Proficiency in property management software and CRM tools.
- Ability to multitask and prioritize in a fast-paced environment.
Day-to-day
On a daily basis, you will be responsible for managing tenant inquiries, coordinating property viewings, updating property listings, and facilitating the move-in process. This will involve communicating with tenants and landlords, updating marketing materials, and ensuring a high level of service delivery to all stakeholders.
mailto:Samantha.curran@arc-invest.co.uk